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We Turn Your Leads Into
Booked Clients Who Come Back.
Pretty content doesn't pay the bills. Booked clients do. We run the ads, the offers and the follow-up that turn a lead into an appointment, and track every one to the money it brought in. Skin Vitality was the #4 Botox provider in the country when they called us. Allergan later counted them #1.
See If We're a FitWhere Clinics Leak
The Leads Come In.
The Bookings Don't.
You've probably had the agency that promised the moon, sent you a pile of leads, and ghosted you once they got paid. Half the leads never picked up. The ones who booked didn't show. And the agency's report still said it was a great month.
Most of those leads were lost after they came in. The one who filled in your form at 9 at night got a reply the next afternoon, after she'd booked somewhere else. The ones who came in for the special never heard from you again, so they drifted to whoever ran the next one. Nobody brought them back on the 12-week cycle.
We run the part after the lead too: fast replies, reminders that cut no-shows, and rebooking that brings a first-time client back for her second and third visit. The long version is in our med spa marketing guide.
Specials
A Special Is a Tool.
Use It Like One.
Somebody at every conference will tell you never to discount. Gucci and Prada run sales, and they're doing fine.
A discount works when it's priced so you don't lose money on it and there's a plan for what the client buys next. With a team trained to sell, an $87 offer can turn into a $3,000 sale. At Revery in Windsor, the average laser hair removal sale went from a single session to a package worth more than six times as much.
Without the plan and the training, the same special fills your chairs with bargain hunters who never come back. That's why we build the offer and the follow-up together, and why Echo, our AI sales coach, drills your team on the objections clients actually raise until they can turn a special into a package.
Proof
Allergan and Our Clients' Own Books
Counted These Results.
#4 → #1
Botox provider in the country
Skin Vitality, on Allergan's list, and #1 for Juvéderm and CoolSculpting too. They went from 4 clinics to 8 in the first two years, and they run 14 today.
Read the case study →2.4x
Quarterly revenue, one year in
Revery Medical Aesthetics, a physician-led clinic in Windsor. New positioning, a new site and the lead generation behind it. The clinic added nurses, aestheticians and two lasers to keep up.
Read the case study →44
Laser techs on staff
Toronto Cosmetic Clinic owned the city's searches for six years and became its leading clinic for breast augmentation and tummy tucks.
Read the case study →The Formula
Find It. Fix It. Then Grow.
01
Find
We measure where bookings come from and what each one costs, how fast leads get a reply, how many no-show, how many first-time clients come back, and what your specials are doing to your prices. For a multi-location clinic, we look at every location separately.
02
Fix
Fast replies and no-show reminders come first, then rebooking on the 12-week cycle, because those book clients you've already paid for. Then offers priced to make money and tracking on every call, form and booking. Echo coaches your front desk.
03
Grow
We run Google and Meta ads treatment by treatment, local SEO for every location, and a site that books. We measure all of it in booked clients and revenue, and turn it up as long as the numbers hold. Each new location opens into a market that's already warm. See how we work.
Who It's For
We Work With Clinics
Ready to Invest for a Year.
The clinics we work with do roughly $500,000 to $30 million a year and are ready to invest in growth for at least a year, ads included. If you're opening your first location next month, we're not the right firm yet.
No long-term contract. The first engagement runs three months, and after that we earn every month. No guarantees either. We'll move fast. You approve the offers, make sure clients get answered, and let us run.
Questions
What Clinic Owners Ask First.
How is this different from the agency we have now?
Most agencies run one piece, usually the ads, and count leads. We run the whole path from the ad to the booked appointment to the second visit, and we count money. If the leads aren't booking, that's our problem too, because we're also running the follow-up.
Do you run our social media?
We run paid social: the ads on Instagram and Facebook that bring in new clients. We don't post your day-to-day content, because that comes from inside your clinic. We're behind the scenes, not front-facing. Keep posting. Just don't count on it to fill the book, because the algorithm decides who sees it.
Are we locked into a contract?
No. The first engagement runs three months, and after that we earn every month. Your ad accounts stay in your name.
How long until bookings move?
Faster follow-up pays off in the first month, because it books clients you're already paying to reach. Google and Meta ads produce bookings within weeks. Local SEO takes four to six months and compounds from there. Rebooking on the neurotoxin cycle starts paying the first time a client who would have drifted gets a reminder.
Do you work with multi-location clinics?
Yes. Every location gets its own search presence, its own campaigns and its own numbers, because a client in one suburb doesn't want to drive to the next one. Skin Vitality went from 4 clinics to 8 while we worked with them.
How much should we budget for ads?
Most clinics we work with put $6,000 to $30,000 a month into media, on top of our fee. The media stays in your own accounts, under your name. The floor is about $100 a day per campaign.
Is Your Clinic a Fit?
Tell us your locations, bookings a month, what you spend on marketing and what you think is in the way. If it's a fit, we'll set a time for you to meet Nick Dumitru, our founder, who has worked with aesthetic clinics since 2001.
See If We're a Fit