Think Basis Think Basis

For plastic surgeons, med spas and aesthetic clinics

You Reply to Patients in Minutes. Your Agency Takes Three Days to Get Back to You. Your Agency Promised the Phone Would Ring. It Didn't. You Paid for Every Ad. So Why Does Your Agency Own Your Ad Account? Your Agency's Report Runs Twelve Pages. Not One Line Says How Many Patients Booked. Your Patients Always Know Who to Call. So Why Are You on Your Third Account Rep? Your Agency Reported 200 Leads Last Month. How Many Became Patients? Your Patients Never Feel Like a Number. Your Agency Forgot Your Name. You Perfect Faces for a Living. Your Agency Can't Fix One Line on Your Website. Your Website Went Down at 2am. Your Agency Found Out From You. Your Patients Heal in Days. Your Agency Is Three Weeks Into One Website Edit. We Only Take a Handful of Practices. We Only Advertise When a Spot Opens.

Think Basis runs marketing for a handful of aesthetic practices at a time. Your dedicated contact gets back to you the same business day. Every time.

Think Basis runs marketing for a handful of aesthetic practices at a time and judges it by how many patients book.

Think Basis runs marketing for aesthetic practices, and your ad accounts are in your name from day one.

Think Basis runs marketing for aesthetic practices. If we can connect to your CRM, or you use ours, reports count booked consults and the revenue they bring in.

Think Basis runs marketing for a handful of aesthetic practices at a time. One dedicated person runs your account and stays on it.

Think Basis runs marketing for aesthetic practices. If we can connect to your CRM, or you use ours, you see which leads became patients and what they spent.

Think Basis runs marketing for a handful of aesthetic practices at a time, so one dedicated person knows yours and stays on it.

Think Basis runs marketing and websites for a handful of aesthetic practices. Ask for a website change and your dedicated contact gets back to you the same business day.

Think Basis runs marketing and websites for aesthetic practices. We monitor every client's site, so we hear about an outage before you do.

Think Basis runs marketing and websites for aesthetic practices. Ask for a website change and your dedicated contact gets back to you the same business day.

Think Basis runs marketing for aesthetic practices, and a spot is open now. Take the fit check and we'll tell you whether it should be yours.

Start Here: See If We're a Fit

Two minutes, mostly taps.

Step 1 of 3

What's going wrong

What's your agency getting wrong? Pick any that apply.
What kind of practice?

You start with three months, then go month to month. Your ad accounts stay in your name.

Practices We've Worked With

Skin Vitality Medical ClinicGartner Plastic SurgeryRevery Medical AestheticsMy Plastic SurgeonToronto Cosmetic ClinicHarmony Cosmetic

4 to 8

clinics in two years

Skin Vitality Medical Clinic

2.4x

quarterly revenue, one year in

Revery Medical Aesthetics

1 to 3

offices, including Manhattan

Gartner Plastic Surgery

72 to 125

surgical consults a month, in a recession

A plastic surgeon on Avenue Road, North York

"They take the business owner right out of the equation. They come up with all the marketing ideas, implement them, roll them out and put money in your bank."
Eleanor Welsh, Founder and CEO, Skin Vitality Medical Clinic

Your Agency Should Meet the Standard You Set for Your Practice.

What your agency gets wrong isn't bad luck. Big agencies make money by signing more accounts than their people can look after, and your practice is one of the accounts. Here is what changes when you switch.

Who runs your account Most agencies: A new rep every few months Think Basis: One dedicated person who stays on it
Getting a decision made Most agencies: Through your rep, eventually Think Basis: Request an appointment with our Founder directly
Your website goes down Most agencies: You hear it from a patient Think Basis: We monitor it and hear about it first
The monthly report Most agencies: Clicks, reach and impressions Think Basis: Booked consults and what the marketing put in the bank, if we can connect to your CRM or you use ours
New leads Most agencies: Sit in an inbox Think Basis: CRM and automation follow up on every lead
Your ad accounts Most agencies: In the agency's name Think Basis: In your name from day one
The contract Most agencies: A long lock-in Think Basis: Three months, then month to month
Who else they serve Most agencies: Anyone who pays Think Basis: Aesthetics practices only, a handful at a time
Start the 2-Minute Fit Check

We Cost More Than Most Agencies.

We take on a handful of practices at a time so every one gets the attention it pays for. That costs more to run, and our fees reflect it. If the lowest monthly fee will decide this, we're the wrong firm, and it's better for both of us to know now.

We're Built For

  • Established practices doing roughly $500,000 to $30 million a year.
  • Ready to invest in growth for at least a year.
  • You want one team answerable for booked patients, from the first click to the paid procedure.

We're Not For

  • Practices shopping for the lowest monthly fee.
  • New practices still looking for their first patients.
  • Owners who want a vendor that agrees with everything.
  • Anyone who needs a guarantee. Results depend on your team doing its part, so we never promise them.

Two Minutes, Then a Straight Answer.

  1. 1

    You take the fit check

    About two minutes, mostly taps.

  2. 2

    We review your practice

    You hear back either way. If it isn't a fit, we tell you.

  3. 3

    A call with our Founder

    He has worked with plastic surgeons and aesthetic clinics since 2001. You leave knowing where the practice is losing patients and what to fix first, whether or not we work together.

What does it cost?

We set the fee after we've seen what your practice needs, so there's no price list. Ad spend is separate and goes through your own accounts. Most practices we work with spend $6,000 to $30,000 a month on media.

Who will I actually deal with?

One dedicated contact who knows your practice and stays on your account. When something needs a bigger decision, you can request an appointment with our Founder directly.

Are we locked in?

The first engagement runs three months. After that it continues month to month, and we have to keep earning it.

Will you contact our current agency?

No. We ask who they are so we understand what went wrong. Your answers stay with us.

Two Minutes Tells Us Both Whether It's Worth a Call.

Start the 2-Minute Fit Check